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- ・We serve "Omotenashi", which is the Japanese way of hosting and serving guests.（Business objective）
- ・Our mission is to provide a place to connect people all over the world.（Carry out our missions）
- ・We offer the best service of Omotenashi to all customers.（Promise）
- ・We provide a relaxing experience to enrich our customer's visit in Japan.（Social contribution）
- ・We accurately disseminate Japanese culture and Sanin area culture in order to improve their value.（Social mission）
- ・We make the best to use of Sanin culture,world heritage,scenic spot,local speciality and seasonal food to contribute to regional development.（Social responsibility）